Please see below for our Return, Refund, and Cancellation policies. If you are looking for more information, please visit our Terms and Conditions page where you will find our other website policies.
The Products may not be returned for credit except with Seller’s permission, and then only in strict compliance with Seller’s return shipment instructions. Customer shall be responsible for paying its own shipping costs for any permitted return of the Products. Any returned items may be subject to a 20% processing fee and must be returned within 30 days of purchase.
Customer’s sole and exclusive remedy with respect to the Products that prove to be defective or nonconforming shall be replacement of the Products or refund at Seller’s sole discretion. The remedies provided herein are Customer’s sole and exclusive remedies. Any claims with regard to defect or non-conformance of a Product must be made within 30 days after receipt of such Product
IN NO EVENT SHALL SELLER’S LIABILITY EXCEED THE PURCHASE PRICE OF THE APPLICABLE PRODUCTS. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, IN NO EVENT SHALL SELLER BE LIABLE, WHETHER IN CONTRACT, TORT, WARRANTY, OR UNDER ANY STATUTE OR ON ANY OTHER BASIS, FOR DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, MULTIPLE, CONSEQUENTIAL, OR SPECIAL DAMAGES SUSTAINED BY CUSTOMER OR ANY OTHER PERSON OR ENTITY, WHETHER OR NOT FORESEEABLE AND WHETHER OR NOT SELLER IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Orders arising hereunder may be changed or amended only by written agreement signed by both Customer and Seller. Customer may not cancel this order unless such cancellation is expressly agreed to in writing by Seller. In such event, Seller will advise Customer of the total charge for such cancellation, and Customer agrees to pay such charges, including, but not limited to, storage and shipment costs, costs of producing non-standard materials, costs of purchasing non-returnable materials, cancellation costs imposed on Seller by its suppliers, and any other cost resulting from cancellation of this order by Customer which is permitted by Seller.